Customer Reviews

Read what some of our satisfied insurance customers have to say about RBI Insurance & Financial Services!

 
RBI Insurance & Financial Services Rated 5 out of 5 based on 13 rated reviews.
5

Working with them is truly like working with friends.

A
Toledo, OH
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“RBI Insurance has done an outstanding job at understanding my personal life situation. Ryan has always taken the time to listen to my concerns and needs, and has always been proactive at finding me the best coverage at the best price. The company is always prompt and responsive. It is a relief to know my insurance needs are being met by people whose names and faces I know. Ryan and Karen both live and raise their families in the greater Toledo area. Working with them is truly like working with friends. I can sleep at night knowing that I’m protected. Thanks, RBI!”

December 30th, 2015 by RBI Insurance & Financial Services

RBI Insurance has always exceeded my expectations...

A
Toledo, OH
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“RBI Insurance has always exceeded my expectations, from coverage explanations to making policy changes their customer service is always top notch. I have referred several friends and family to RBI Insurance, and all have thanked me several times.”

December 30th, 2015 by RBI Insurance & Financial Services

Anytime I need anything, she has an answer for me...

AG
Ohio
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“I have been with RBI for nearly a year and I would recommend them to everyone! Ryan was very helpful in finding me the best coverage and the lowest rate. And Karen is absolutely amazing. Anytime I need anything, she has an answer for me; most times on the same day! They caught some flaws on my record that were causing me to be overcharged, got them fixed immediatley and had my account credited. This is deifinitely a company that I could stay with for life!”

December 30th, 2015 by RBI Insurance & Financial Services

...happy to have found an agent we can trust...

AG
Ohio
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“We had our insurance with State Farm, and then Ryan quoted us rates that saved us quite a bit of money. We are very happy with the service and are happy to have found an agent we can trust who will meet our needs at a reasonable rate. Cathy”

December 30th, 2015 by RBI Insurance & Financial Services

Excellent service from both Karen and Natasha.

Ohio
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“Excellent service from both Karen and Natasha. Always very helpful and always very prompt!”

December 30th, 2015 by RBI Insurance & Financial Services

Would recommend to anyone looking for an insurance agent!

Ohio
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“Natasha is a very nice person to work with. She covers our clinic, home and cars with no issues. Would recommend to anyone looking for an insurance agent!”

December 30th, 2015 by RBI Insurance & Financial Services

RBI will have my business as long as I live in Northwest Ohio.

Ohio
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“I have referred 20+ families and counting. I mark this company as a “Highly Recommend.” 🙂
As a Realtor, I have referred RBI Insurance to my clients many times over the last several years. One of the reasons why I always include RBI on the list of insurance providers is because they are an insurance “brokerage.” RBI will find out your needs and they can shop around for you. Essentially, they do all the work. RBI is not limited to provide one kind of product, service, or company, and this usually means the best prices with the most complete coverage. It is a win-win and a no-brainer.

I have clients that are first time home buyers, folks that are trading up, and many that are real estate investors, and it means a lot to me to be able to entrust them to the RBI team.
Ryan and his team have developed a reputation for education and I have grown to appreciate that. Instead of a quick “here is your price,” they have always taken the time to inform and educate everyone on each aspect of their coverage and their options. This is gold!
Last but not least, after I noticed this trend of clients that chose RBI for their insurance needs, I decided to give them a shot myself. I couldn’t be happier. Seriously, I have no reason to ever look anywhere else. RBI will have my business as long as I live in Northwest Ohio.
I am grateful, humbled, and appreciative that not only do I get to have RBI take care of my insurance needs, but also the needs of my clients. RBI is an invaluable asset to have just a phone call away.

Professional, educational, competitive, …and pretty fricken’ cool!

I cannot recommend them enough.

Thank you RBI Insurance. (Also, just in case you may be wondering. I do NOT get paid by my referrals or my endorsement. That is illegal. I am writing this review because more people need to know about RBI Insurance and give them a call. Tell them you are calling because of a super long recommendation from Facebook. I am sure they will get a kick out of it.)”

December 30th, 2015 by RBI Insurance & Financial Services

They are truly a hidden gem in the community.

TD
Ohio
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“The team at RBI Insurance took the time to first listen to our life story and asked questions to understand our situation in life. After they took the time to understand us as a family they worked with us to find the best insurance that matched our desired level of coverage and our current budgetary constraints. They were extremely professional, low pressure, and actually made the process enjoyable. They are truly a hidden gem in the community and anyone who has an insurance need from the smallest detail to the largest complex policy can rest assured they are covered and protected by this great team of wonderful people. Give them a call and have them help you make the best decision when it comes to insurance.”

December 30th, 2015 by RBI Insurance & Financial Services

Refreshingly professional staff!

Ohio
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“Refreshingly professional staff! RBI has exceeded our expectations every time with great pricing and amazing service and promptness to meet our changing needs!”

December 30th, 2015 by RBI Insurance & Financial Services

Amazing staff!!

AG
Ohio
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“Amazing staff!! I have had the pleasure of working with everyone over the last year, between my personal insurance, business insurance and even special event insurance, they are always a pleasure to work with. It is so nice knowing they are just a phone call or email away!”

December 30th, 2015 by RBI Insurance & Financial Services

We highly recommend RBI.

MR
Ohio
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“My husband and I could not be happier switching to RBI Insurance for our home and car insurance. They reviewed all our policies, and realized we did not have ample coverage. After switching with RBI just a few months later our basement flooded as did many in the city of Toledo, RBI was there for us instantly. Because our agent Natasha recommended adding back up water damage to our policy, it saved us thousands of dollars. We highly recommend RBI, and Natasha Reinhart for an agent, she is always there for you!”

December 30th, 2015 by RBI Insurance & Financial Services

Ryan and his team do a great job. Very knowledgeable and professional.

BK
Ohio
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“Ryan and his team do a great job. Very knowledgeable and professional.”

December 30th, 2015 by RBI Insurance & Financial Services

It has been a pleasure working with RBI Insurance.

SH
Ohio
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“It has been a pleasure working with RBI Insurance. I recently moved back to Northwest Ohio from Indiana and they were my first call. As everyone is, I am very busy and was able to do all my communication through phone and email. Natasha was very helpful!”

December 30th, 2015 by RBI Insurance & Financial Services

I've been with RBI for years.

NB
Ohio
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“I’ve been with RBI for years and I cannot state strongly enough how wonderful the operation has been. Ryan is one of the rare agents who honestly cares about every client. He has a fun and infectious personality, excellent product knowledge, and personal follow-through. Ryan is passionate about doing what is right for his clients and truly looking out for their long-term interests and satisfaction.”

December 30th, 2015 by RBI Insurance & Financial Services

I would use RBI Insurance again. Great service.

TM
Ohio
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“We use RBI for auto and renter’s insurance. They got us a very competitive quote from a solid company and are always pleasant to work with. I would use RBI Insurance again. Great service.”

December 30th, 2015 by RBI Insurance & Financial Services
December 30th, 2015 by RBI Insurance & Financial Services